Answer
a. Zeros of P(x): -2, 2, -2i, 2i
b. Factored Form: $P(x) = (x-2) (x+2) (x+2i)(x-2i)$
Work Step by Step
$P(x) = x^4 -16$
$P(x) = (x^2 -4)(x^2 + 4)$
$0 = x^2 - 4$
$x = +/- 2$
$0 = x^2 + 4$
$x = +/- 2i$
a. Zeros of P(x): -2, 2, -2i, 2i
b. Factored Form: $P(x) = (x-2) (x+2) (x+2i)(x-2i)$