Answer
The graph of $f(x)$ is a parabola opening upward and is concave up.
Work Step by Step
If the graph of $f(x)$ opens downward and passes through the point $(1,1)$, then it must cross the $x$-axis at two points but we know that $f(x)$ has no zeros, this cannot happen. Therefore the graph of $f(x)$ is a parabola opening upward and is concave up.