Answer
a)0.0875
b)0.0826
Work Step by Step
a)$P(X=18)=\frac{19.6^{18}\cdot e^{-19.6}}{18!}=0.0875.$ Expected number: $0.0875\cdot40=3.5.$ This is not very close to the actual value.
b)$P(X=21)=\frac{19.6^{21}\cdot e^{-19.6}}{21!}=0.0826.$ Expected number: $0.0826\cdot40=3.3.$ This is very close to the actual value.