Answer
$20 \%$ and $2 \%$
Work Step by Step
The percent of change is given by
$$
\text { Percent of change }=\frac{\text { Amount of change }}{\text { Old amount }} \cdot 100 \%
$$ $$
\text { Percent of change from } 10 \text { to } 12=\frac{12-10}{10} \cdot 100 \%=20 \%
$$ $$
\text { Percent of change from } 100 \text { to } 102=\frac{102-100}{100} \cdot 100 \%=2 \%
$$