Organizational Behavior (16th Edition)

Published by Prentice Hall
ISBN 10: 0-13350-764-5
ISBN 13: 978-0-13350-764-5

Chapter 2 - Diversity in Organizations - Questions For Review - Page 61: 2-1

Answer

Two major forms of workforce diversity are surface level diversity and deep level diversity.

Work Step by Step

Surface level diversity refers to the differences among people based upon their characteristics, race, gender and ethnicity. Deep level diversity refers to the differences in people based upon their differences in opinion, values, personality and work preference,
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