Answer
The survey is biased.
Work Step by Step
The sample is voluntary, therefore who respond to the survey may show an extreme amount of credit card usage and would not be a good representation of the population. Therefore, the survey is biased.
You can help us out by revising, improving and updating this answer.
Update this answerAfter you claim an answer you’ll have 24 hours to send in a draft. An editor will review the submission and either publish your submission or provide feedback.