The Question and Answer section for Jane Eyre is a great resource to ask questions, find answers, and discuss the novel.
Helen Burns was Jane's friend at Lowood School. Though she dies early on in Jane's time at Lowood, Helen is perhaps the fourth-most important character in the novel for her symbolic value. I think the answer to your question surrounds Jane's sense...
I'm sorry, you have not provided the two passages in question. Please include all information in your posts.
John Reed's character bears a striking resemblance to Patrick Branwell..... Bronte's brother.