I Know Why the Caged Bird Sings

What are 2 character traits of Bertha Flowers that you think appeal to Maya in "I Know Why the Caged Bird Sings"

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The "aristocrat" of black Stamps, Ms. Flowers is a gracious woman who encourages Maya's love of literature, and also helps Maya to break out of her muteness. Bertha Flowers is a poet, a writer, and a true artist: everything that Maya loves. Maya regards her as the pinnacle of humankind.