Answer
The four levers of control in organizations are diagnostic control systems, boundary systems, belief systems, and interactive control systems. Diagnostic control systems track critical performance variables to measure progress toward strategic goals and take action when necessary. Boundary systems establish behavioral standards and codes of conduct to prevent harmful actions. Belief systems articulate a company's mission, values, and behavioral norms. Interactive control systems are used to focus the organization's attention on strategic issues and facilitate ongoing discussions about uncertainties and opportunities in the business environment.
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