Answer
A strategy map is a diagram that describes how an organization creates value by connecting strategic objectives in explicit cause-and-effect relationships with each other in the financial, customer, internal-business-process, and learning-and-growth perspectives. Strategy map is also a useful first step in designing a balanced scorecard.
Work Step by Step
A strategy map is a diagram that describes how an organization creates value by connecting strategic objectives in explicit cause-and-effect relationships with each other in the financial, customer, internal-business-process, and learning-and-growth perspectives. Strategy map is also a useful first step in designing a balanced scorecard.
