Norm
Arguably, Norm represents a "typical" Australian person at this time in history, harboring xenophobic and intolerant views. Indeed, Norm's name seems to suggest the word "normal," emphasizing that racist views were common at this time.
Ahmed
In this play, Ahmed represents the "other." To Norm, Ahmed is strange and unknowable, therefore making him feel threatened and insecure. As such, we can see that Norm's shocking violence at the end of the play is a manifestation of this alienation and insecurity, caused by a confrontation with Ahmed.
The bus stop
The bus stop represents a liminal space, where two people from very different backgrounds are forced to confront and learn from each other while waiting for this bus. This creates a very interesting dynamic, where a racist Norm is forced to confront his prejudices about "foreigners," realizing that his offensive ideas do not reflect reality. This results in the act of violence at the end of the play, which is a manifestation of Norm's insecurity and false self-confidence.
