Please provide a quote from the story that answers the question, then explain why the quote you chose answers the question.
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From the text:
But so wonder-struck were they that his greeting hardly met with a return.
"I don't like it," muttered an old woman as she hobbled into the meeting-house. "He has changed himself into something awful only by hiding his face."
"Our parson has gone mad!" cried Goodman Gray, following him across the threshold.
Few could refrain from twisting their heads toward the door; many stood upright and turned directly about; while several little boys clambered upon the seats, and came down again with a terrible racket. There was a general bustle, a rustling of the women's gowns and shuffling of the men's feet, greatly at variance with that hushed repose which should attend the entrance of the minister.
".... one woman of delicate nerves was forced to leave the meeting-house. Yet perhaps the pale-faced congregation was almost as fearful a sight to the minister as his black veil to them."
The Minister's Black Veil