What upset hannah/chaya about the bathroom?
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Are you referring to chapter 1? As they arrive they are greeted by Aunt Rose who comments on how beautiful Hannah has grown. She kisses Hannah, leaving a smear of lipstick. Hannah escapes to the bathroom and tries to remove the lipstick but is unsuccessful. She feels guilty for trying to remove it, since Aunt Rose is her favorite aunt. She is even named after one of Aunt Rose's deceased friends. Hannah leaves the bathroom dreading to see who else she will run into at her grandparents’ house.