The Book Thief

Describe Rosa´s feeling and behaviour with regard to her laundry clients. Which client does she detest the most and why?

"The Woman With The Iron Fist" The Book Thief.

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Rosa, who does laundry for wealthier neighbors, takes Liesel on deliveries and privately berates her customers. Rosa forces Liesel to deliver a bag to the mayor's house, where the mayor's wife silently takes it.

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http://www.gradesaver.com/the-book-thief/study-guide/section2/