Answer
$\pm 1;\pm \dfrac {1}{3}$
Work Step by Step
In a polinomial function like
$f\left( x\right) =a_{n}x^{n}+a_{n-1}x^{n-1}+\ldots a_{1}x+a_{0}$
If $p/q$, in lowest terms, is a rational zero of $f$, then $p$ must be a factor of $a_0 $ and $q$ must be a factor of $a_n$.
Here
$f\left( x\right) =3x^{4}-3x^{3}+x^{2}-x+1;a_{n}=3;a_{0}=1$
Factors of $a_0$ are $\pm 1$
Factors of $a_n$ are $\pm1 , \pm3$
So the potential rational zeros are:
$\pm 1;\pm \dfrac {1}{3}$