Answer
Manufacturing Plant:
(a) Responsibility: The production manager has responsibility for the motors' quality.
(b) Controllability: The production manager has control over the decision to purchase motors directly.
Suggested Solution: The production manager should work with the purchasing manager to find a better motor supplier, rather than bypassing the supply warehouse.
Work Step by Step
Manufacturing Plant:
(a) Responsibility: The production manager has responsibility for the motors' quality.
(b) Controllability: The production manager has control over the decision to purchase motors directly.
Suggested Solution: The production manager should work with the purchasing manager to find a better motor supplier, rather than bypassing the supply warehouse.