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Good manners (or any manners at all) were mostly associated with the upper class at this time. Shaw's position on manners is somewhat unclear; as a socialist, one would think that he would have no time for them because they are a marker of class divisions. Yet, Higgins's pattern of treating everyone like dirt--while just as democratic as Pickering's of treating everyone like a duke or duchess--is less satisfactory than Pickering's. It is a poignant moment at the end of Pygmalion when Liza thanks Pickering for teaching her manners and pointedly comments that otherwise she would have had no way of learning them.